Privacy Policy

1. Information We Collect

We may collect personal information you voluntarily provide when you submit a form, request an inspection, call us, email us, request a quote, or otherwise contact us.

Information You May Provide

• Name
• Phone number
• Email address
• Property address
• Project details, service needs, timeline, and related notes
• Photos, videos, or documents you choose to submit

Information Collected Automatically

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Referral source, campaign source, or advertising data
• Basic analytics and website interaction information

2. How We Use Information

We may use collected information to:

• Respond to your request for roofing, skylight, inspection, restoration, or quote-related services
• Schedule inspections, appointments, or follow-up calls
• Prepare estimates, proposals, or service recommendations
• Provide customer service and answer questions
• Improve website performance, usability, and lead handling
• Understand advertising and marketing effectiveness
• Send service-related communications, reminders, or follow-ups
• Maintain business records and internal operations

3. Forms, Calls & Messages

If you submit your contact information through a form on our website or landing pages, you consent to being contacted about your inquiry by phone, email, or text message, depending on the information you provide and the nature of your request.

• These communications may include inspection scheduling, estimate follow-up, project updates, customer service, or general service information.
• Message and data rates may apply depending on your carrier and plan.
• You are responsible for providing accurate contact information.

4. Cookies & Tracking

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website usage, improve user experience, measure campaign performance, and support advertising and remarketing efforts.

These tools may collect information such as page visits, click behavior, device type, browser information, and traffic source data. You may be able to manage some cookie preferences through your browser settings.

5. How Information May Be Shared

We do not sell your personal information for cash consideration. We may share information when reasonably necessary to operate our business, such as with:

• CRM, form, phone, email, and scheduling platforms
• Website hosting, analytics, and advertising partners
• Payment, financing, or business operation providers when applicable
• Professional advisors or service providers assisting business operations
• Government, legal, or regulatory authorities when required by law

We may also share information as part of business protection, fraud prevention, safety concerns, or enforcement of our policies and legal rights.

6. Data Security

We take reasonable administrative, technical, and organizational steps to protect personal information from unauthorized access, misuse, or disclosure. However, no system, website, or electronic transmission can be guaranteed to be completely secure.

By using the website and submitting information electronically, you acknowledge that internet-based transmission and storage carry inherent risks.

7. Data Retention

We may retain personal information for as long as reasonably necessary to respond to your request, provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and support business operations.

Retention periods may vary depending on the type of information, project status, communication history, and applicable legal requirements.

8. Your Choices & Rights

Depending on where you live and the nature of the information involved, you may have rights related to access, correction, deletion, or limits on certain uses of your personal information.

• You may request updates or corrections to inaccurate contact information.
• You may request that we stop certain marketing or follow-up communications.
• You may contact us to ask questions about the personal information you submitted to us.

To make a request, please use the contact details listed below. We may need to verify your identity before processing certain requests.

9. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has submitted personal information through this website, please contact us so we can review and address the issue.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in business practices, website features, legal requirements, or operational needs. When updates are made, the “Last Updated” date at the top of this page will be revised.

Your continued use of the website after changes are posted indicates acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or want to contact us regarding your information, you may reach us at:

Skylight Roofing & Restoration
475 Wall Street, Princeton, NJ 08540
Phone: 732-992-3090
Email: [email protected]